Hey, we are Telsmart!
A scale-up born in 2014 and rapidly expanding, more specifically with 20% yearly on average.
What do we do?
We make frictionless telephony software, which really create a smile on your face!
- The most user-friendly Cloud Telephony Application on the market. That’s what we go for.
- We do this based on our E.S.S. principle (Easy Smile Speed).
We maximize customer- and employee experience by:
- Building a human centric company with people who are passionate about client driven outcomes!
Furthermore, we are a coaching company for our own people. We provide all our talents with proper trainings and coaching so they can thrive through the TEAM principle (Together Everyone Achieves More).
You are not allergic to top results, positivity, personal and professional growth?Then don’t stop reading!
This is your playground:
- You provide support to our customers (remote or onSite if necessary) and give these interventions the necessary attention so that quality remains central.
- You think along proactively with the customer during your visits or support sessions so that the customer always works in an optimal way and can continue without friction.
- You install our infrastructure (network, wifi, voip) at the customer’s site with care and cleanliness and provide the customer with the necessary information.
- You always document efficiently and smoothly with an eye for detail.
- You think in terms of solutions, not problems!
- You think proactively about improvements to our own internal processes.
- You have no issues with time management during interventions/support sessions.
Your X-factors
- You have knowledge of networks (Routing, Ip addressing, Vlan(s), Switching, Firewall(s))
- You find your way around the current OS on the market such as Windows, Mac-OS, Ios, Android,…
- You have knowledge of various network protocols including DNS, DHCP, ….
- You are administratively an efficient team player.
- Your work is extremely customer-oriented. You are only happy yourself when the customer has been perfectly served and the installation has been provided and worked out flawlessly.
- You are not afraid of doing a healthy mix of support & deployment (installation) work. Mix of remote & OnSite. In time, growth opportunities in both directions are possible.
- You are eager to learn and wish to continuously improve and grow.
- Respect, honesty, trust, surprise & friendship are concepts you can perfectly identify with.
- You speak French and Dutch fluently
- You think proactively about improvements to our own internal processes.
- You have no issues with time management during interventions/support sessions.
And what’s in it for you?
We have our 5 G’s in store for you.
- Gold, A pay check which grows with your value and a company culture where people really care!
- Genuine believe in you. Telsmart invests in people and believes 100% in every person that joins our company.
- Growth We get the best out of you through trainings and coaching.
- Gratitude Telsmart grows thanks to the TEAM, which you are a part of: Thank you!
- Great colleagues (“The best colleagues ever” unfortunately doesn’t start with the letter G)
And last but not least: unlimited holiday … and working when and where you want (yes, you are reading this correctly. :-))
We can hardly wait to meet you! Send your CV to jobs@telsmart.eu and we will contact you soon. Good luck!
