What to do when your fixed device does not work anymore?

Follow these steps to solve your problem:

1.Disconnect and reconnect your device’s cables. It may take a few minutes for your device to reboot.

2.Check that the cable from your device is properly connected to the socket or wall outlet that your administrator has provided for this purpose.

3.Connect your device with a different cable.

4.Connect your device to the socket or wall outlet of another working device.

If you still have problems after carrying out the checks, contact our technical service. –> https://stag.telsmart.eu/contact
Be sure to check out our instructional videos as well! –> https://stag.telsmart.eu/support/smart-telefonie/videos/

Any Questions? Send us a mail!

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