LOYAL EMPLOYEES

People are your key business capital.

Loyal employees are people who are passionate and enthusiastic about creating new client ambassadors every day.

That is why it is important to put your people first, and to create a culture that breaks down the wall between work and private lives.

loyale medewerkers dankzij flexwerk

Work-life balance no longer exists in today’s world.

flexwerktest

How flexible is your business?

8 hours of sleep leaves 16 hours for work and private life

Employees want employer flexibility. They want to divide those 16 hours according to their personal situation. It does not matter when and where employees do their work. The only requirement is that all tools and mindsets fully support and cultivate this new approach to working together.

The results of committing to employee loyalty

A close-knit team
That fights to win in times of sunshine and times of shade
Lower recruitment costs
Loyal employees will not leave for money alone.
Greater productivity
Employees who deliver beyond expectations
Happy employees
Joy in the workplace = truly happy employees.
flexwerk mindset

Telsmart meeting in action

THE STORY OF OUR SUCCESS

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Driven Telsmarties

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Telsmartie Happiness-score

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Years of Flex-work Culture

NEXT GENERATION CLOUD COMMUNICATION PLATFORM

MyTelsmart, Easy Flow Cloud Communication

My Telsmart, the most user-friendly cloud telephony platform on the market that truly everyone can use.

Discover our Cloud Telephony

Quickly adjust call flows to capitalise on business circumstances

Thanks to the smart MyTS statistics display, you can easily see average client wait times or numbers of unanswered calls. This lets you make rapid adjustments to improve client service.

Our own software platform lets us quickly integrate with your CRM or ERP software. This means you can simply click a phone number to connect with a contact. The result: ease and simplicity for your business!

How about even greater efficiency? Every incoming call comes with an on-screen pop-up with your client’s name. Answer the call to immediately open the client’s file, saving a huge amount of time for your agents.

Your agents can be reached anywhere by clients and employees alike – thanks to our disruptive softphone dashboard. This lets you take calls and patch them through to your laptop in real-time communication. You can also see who is in a meeting, ill, on holiday, or on the phone at a glance.

We offer insight into the performance of other businesses in your industry.

Thanks to our Telsmart Mobile selection, you can use your mobile phone as a landline – fully integrated with our platform, allowing you to patch a smartphone call to a colleague.

The Telsmart team about Telsmart

Great employees, Easy atmosphere, Interesting and informative matter, Positive mentality, and most of all a healthy and growing business.
Reinout Outstanding Support
Rob, Filip and Wendy inspire us with the confidence we need to do our jobs in our own ways.
The excellent team atmosphere is a big plus as well, of course. And the flexibility of switching between working from home or at the office is brilliant. 
AnoukAdmin Dreamteam
The atmosphere between colleagues is fantastic. We all put in our bit. Because we are a small business, you can see the results of your efforts quickly, which is cool.
The flexibility (despite the occasional little snag) is tremendous for employees with respect to working hours/leave/absence. This is where I feel that Telsmart excels.
Robin Outstanding Support
The Telsmarties are a very close-knit team whose work-life balance is perfect for me. The feeling of working on the company’s daily growth as part of a team that values your input gives a huge feeling of satisfaction and pride. Flexi-working, which is ingrained in our business culture, has been an enormous help in supporting clients and prospectives who had no choice but to make this switch on the fly. Bad teams need to be together to work. Good teams can work together anywhere. We are an excellent team.
XavierAccount Manager

Positivity does not just come your way; it is a lifestyle decision

More advice about creating loyal employees?

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