People are your key business capital.

Loyal employees are people who are passionate and enthusiastic about creating new client ambassadors every day.

That is why it is important to put your people first, and to create a culture that breaks down the wall between work and private lives.

loyale medewerkers dankzij flexwerk

Work-life balance no longer exists in today’s world.


How flexible is your business?

8 hours of sleep leaves 16 hours for work and private life

Employees want employer flexibility. They want to divide those 16 hours according to their personal situation. It does not matter when and where employees do their work. The only requirement is that all tools and mindsets fully support and cultivate this new approach to working together.

The results of committing to employee loyalty

A close-knit team
That fights to win in times of sunshine and times of shade
Lower recruitment costs
Loyal employees will not leave for money alone.
Greater productivity
Employees who deliver beyond expectations
Happy employees
Joy in the workplace = truly happy employees.
flexwerk mindset

Telsmart meeting in action



Driven Telsmarties


Telsmartie Happiness-score


Years of Flex-work Culture


MyTelsmart, Easy Flow Cloud Communication

My Telsmart, the most user-friendly cloud telephony platform on the market that truly everyone can use.

Quickly adjust call flows to capitalise on business circumstances

Thanks to the smart MyTS statistics display, you can easily see average client wait times or numbers of unanswered calls. This lets you make rapid adjustments to improve client service.

Our own software platform lets us quickly integrate with your CRM or ERP software. This means you can simply click a phone number to connect with a contact. The result: ease and simplicity for your business!

How about even greater efficiency? Every incoming call comes with an on-screen pop-up with your client’s name. Answer the call to immediately open the client’s file, saving a huge amount of time for your agents.

Your agents can be reached anywhere by clients and employees alike – thanks to our disruptive softphone dashboard. This lets you take calls and patch them through to your laptop in real-time communication. You can also see who is in a meeting, ill, on holiday, or on the phone at a glance.

We offer insight into the performance of other businesses in your industry.

Thanks to our Telsmart Mobile selection, you can use your mobile phone as a landline – fully integrated with our platform, allowing you to patch a smartphone call to a colleague.

The Telsmart team about Telsmart

Positivity does not just come your way; it is a lifestyle decision

More advice about creating loyal employees?